File a Complaint
To file a complaint please contact Moneydart Global Services Inc. Customer Service at 917-284-5355 before contacting your jurisdiction with a complaint.
After contacting Moneydart Global Services Inc. and in the event, we are unable to resolve your complaint, you have the right to contact our regulator in the state in which you reside. Residents of certain jurisdictions may also consider the following:
Alabama | Alabama Securities Commission
|
Alaska | For Alaska Residence Only: If your issue is unresolved by Moneydart Global Services Inc. – 917-284-5355, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint from with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One |
Arizona | Arizona Department of Financial Institutions Online: http://www.azdfi.gov/ Telephone Number: 602-771-2800 or 1-800-544-0708 |
California | Department of Financial Protection and Innovation (DFPI). Online: https://dfpi.ca.gov/ By email: consumer.services@dfpi.ca.gov By mail: |
Colorado |
Colorado Division of Banking Online: https://banking.colarado.gov/ Telephone number: 303-894-7575 By mail: Colorado Division of Banking, 1560 Broadway, Ste 975 Denver, Colorado 80202 Colorado Consumer Compliant Notice COLORADO DIVISION OF BANKING, COLORADO MONEY TRANSMITTERS ACT CUSTOMER NOTICE
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT, You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about Moneydart Global Services Inc. ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202, email: DORA_BankingWebsite@state.co.us, website: banking.colorado.gov/industry/money-transmitters. Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers. |
Connecticut | Connecticut Department of Banking Email: Department.Banking@ct.gov |
Delaware | Delaware Office of State Bank Commissioner
|
District of Columbia | District of Columbia Department of Insurance, Securities, & Banking Telephone Number: 202-727-8000 |
Florida | Florida Office of Financial Regulation Online: https://www.flofr.com/ Telephone Number: 850-487-9687 By mail: |
Georgia Hawaii | Georgia Department of Banking & Finance Online: https://www.dbf.georgia.gov Telephone number: 888-986-1633 Hawaii Division of Financial Institutions Online: https://www.hawaii.gov/dcca/dfi Telephone number: 808-586-2820 By mail: |
Idaho | Idaho Department of Finance
|
Illinois | Illinois Department of Financial and Professional Regulation Online: https://www.idfpr.com/ Telephone Phone: 888-473-4858 |
Indiana | Indiana Department of Financial Institutions Online: https://www.in.gov/dfi |
Iowa | Iowa Division of Banking Online: https://www.idob.state.ia.us Telephone Number: 515-281-5926 By mail: |
Kansas | Kansas Office of the State Bank Commissioner
|
Kentucky | Kentucky Department of Financial Institutions Online: https://www.kfi.ky.gov Telephone number: 800-223-2579 Email: KFI.Compaints@ky.gov By mail: |
Louisiana Office of Financial Institutions | Louisiana Office of Financial Institutions
|
Maine | Maine Bureau of Consumer Credit Protection
Email: CCP.PFR@maine.gov |
Maryland | Maryland Office of the Commissioner of Financial Regulation Online: https://www.dllr.state.md.us Telephone number: 888-784-0136 By mail: Maryland Consumer Compliant Notice: |
Massachusetts | Massachusetts Division of Banks Online: https://www.mass.gov/dob Telephone number: 617-956-1501 or 800-495-2265 (MA only) Email: dobconsumer.assistance@mass.gov By mail: |
Michigan | Michigan Department of Insurance & Financial Services
Email: difscomplaints@michigan.gov |
Missouri Mississippi | Missouri Division of Finance
Mississippi Department of Banking & Consumer Finance Online: https://www.dbcf.ms.gov Telephone number: 800-844-2499 |
Minnesota | Minnesota Department of Commerce Online: https://www.mn.gov/commerce Telephone: 651-539-1600 Email: consumer.protection@state.mn.us |
Montana Nebraska Neveda | For consumers located in Montana, please contact Moneydart Global Services Inc directly. Nebraska Department of Banking & Finance Online: https://www.ndbf.ne.gov Telephone number: 402-471-2171 Nevada Financial Institutions Division Online: https://www.fid.state.nv.us Telephone number: 702-486-4120 |
New Hampshire | New Hampshire Banking Department Online: https://www.nh.gov/banking Telephone number: 603-271-3561 By mail: |
New Jersey | New Jersey Department of Banking & Insurance Online: https://www.state.nj.us/dobi |
New Mexico New York | New Mexico Financial Institutions Division
New York Department of Financial Services Online: https://www.dfs.ny.gov Telephone number: 877-226-5697 By mail: |
North Carolina | North Carolina Commissioner of Banks Online: https://www.nccob.gov Telephone number: 888-384-3811 |
North Dakota | North Dakota Department of Financial Institutions
|
Ohio | Ohio Division of Financial Institutions Online: https://www.com.ohio.gov/fiin |
Oregon | Oregon Division of Financial Regulation
|
Oklahoma | Oklahoma Banking Department Online: https://www.ok.gov/banking |
Pennsylvania | Pennsylvania Department of Banking and Securities Online: https://www.dobs.pa.gov/ |
Puerto Rico | Puerto Rico Office of Commissioner of Financial Institutions Online: https://www.ocif.pr.gov/Pages/default.aspx Telephone number: (787) 723-3131 By mail:
|
Rhode Island | Rhode Island Department of Business Regulation - Division of Banking Online: https://dbr.ri.gov/divisions/banking Telephone Number: 401-462-9500 |
South Carolina | South Carolina Office of the Attorney General Online: https://www.scag.gov Telephone number: 803-734-3970 |
South Dakota | South Dakota Division of Banking Online: http://www.dlr.sd.gov/banking |
Texas | Texas Department of Banking Online: https://www.dob.texas.gov Telephone number: 877-276-5554 (toll-free)
|
Tennessee | Tennessee Department of Financial Institutions Online: https://www.tennessee.gov/tdfi |
Utah | Utah Department of Financial Institutions Online: http://www.dfi.utah.gov |
Vermont | Vermont Department of Financial Regulation Online: https://www.dfr.vermont.gov/banking |
US Virgin Islands | US Virgin Islands Division of Banking
|
Virginia | Virginia Bureau of Financial Institutions Online: https://scc.virginia.gov/pages/Bureau-of-Financial-Institutions |
Washington | Washington Department of Financial Institutions Online: https://www.dfi.wa.gov Telephone number: 877-746-4334 By mail: |
West Virginia | West Virginia Division of Financial Institutions Telephone Number: 304-558-2294 |
Wisconsin | Wisconsin Department of Financial Institutions Online: https://www.wdfi.org |
Wyoming | Wyoming Department of Audit Online: https://audit.state.wy.us/banking |